Frequently Asked Questions

• Will my friends know if I removed them?
• What is Sent:Received ratio?
• What is Slowly ID?
• Why is my auto-match disabled?
• How to accept a friend request?
• How can I hide or remove a friend?
• How to read my friend's letter while replying?
• What do those check marks mean?
• I sent a wrong letter. Can I delete it?
• How to send photos to my friends?
• When will my penpal receive my letter?
• What is "Stamp" and how can I get one?
• I got too many friends! It's overwhelming.
• I removed my zodiac sign. Can I add it back?
• How can I change my nickname/gender?
• Can I use Slowly on a desktop computer?
• Can other users get my current location?
• Will I lose my letters if I reinstall the app?