Frequently Asked Questions

• When will SLOWLY available on Android?
• How can I hide or remove a friend?
• Why all the avatars are "white"?
• I got too many friends! It's overwhelming.
• What is Auto-match?
• When will my penpal receive my letter?
• What is a "Stamp" and how can I get one?
• What is SLOWLY?
• Received the passcode email but cannot sign in
• Cannot get the One-Time Passcode
• Will I lose my letters if I reinstall the app?
• Can other users get my current location?